Privacy Policy

Introduction

At Sono Platform, we are committed to protecting the privacy of our users and ensuring the confidentiality of personal information collected during platform use. This policy explains how information is collected, used, and protected when you use our website or services.

Information We Collect

We may collect certain information when you use the platform, such as:

• Full Name
• Email Address
• Phone Number
• Shipping Address
• Payment Information (when completing purchases)
• Device and Browser Data
• Browsing and Website Usage Information

This information is collected when creating an account, making a purchase, or contacting the support team.

How We Use Information

We use the information we collect for the following purposes:

• Creating and managing user accounts
• Processing orders and completing payments
• Delivering products to the specified address
• Improving user experience within the platform
• Communicating with users regarding orders or offers
• Preventing fraud or any illegal activity

Information Sharing

We may share certain information with other parties only when necessary to provide the service, such as:

• Shipping companies to deliver orders
• Payment service providers to complete transactions
• Legal authorities if required by law

Data Protection

We are committed to taking appropriate technical and organizational measures to protect user data from unauthorized access, illegal use, or loss.

Cookies

Our website may use cookies to improve user experience, analyze website usage, and provide better services. You can disable cookies through your browser settings, but some website features may not work properly.

User Rights

Users have the right to:

• Request access to their personal data
• Request modification or update of information
• Request deletion of data when needed
• Stop receiving marketing communications

Privacy Policy Modifications

We may update the Privacy Policy from time to time. Any updates will be posted on this page, and your continued use of the platform constitutes acceptance of the modifications.